HELP

CostNota Support

Practical help for receipts, job costs, subscriptions, and local backups.

Receipt scanning

Use Add receipt on a supported physical iPhone. Review every detected item, amount, category, and job before saving. If recognition misses a field, edit it manually before you save.

Purchases and refunds

Select Purchase or Refund during review. A single receipt can be split across multiple jobs by assigning each detected item to the correct project.

Restore CostNota Pro

Open the upgrade screen and choose Restore Purchases while signed in to the Apple Account that made the purchase. Subscription billing is managed by Apple.

Backups

Open Privacy & Data to export a password-encrypted backup. Keep the password in a safe place: CostNota cannot recover it.

Contact support

Email [email protected]. Include the CostNota version, iPhone model, iOS version, and the steps that led to the problem. Do not email customer records or receipt images unless they are necessary and you have permission to share them.

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